Everyday health & protection​

Téléconsultation médicale (Santé, Prévoyance & Dépendance) - AXA Santé & Collectives

Consult a doctor 24/7

Telemedicine consultations (BonjourDocteur)

Telemedicine consultations enable employees to consult with a doctor any time, over the phone or via video. After the consultation, if needed, the doctor can issue a prescription and send it directly to a pharmacy selected by the patient.

Benefits of this service:

  • prescriptions available online or sent directly to the pharmacy of the patient’s choice
  • immediate access to general practitioners
  • appointments with specialists, such as cardiologists, gastroenterologists, gynecologists and ENT specialists
  • delivery of medication
  • medical confidentiality
  • in case of an emergency, direct transfer of calls to local emergency medical services (SAMU) in France


What our customers say:

“A great timesaver, with no need to travel.”
“This phone call saved my daughter’s eardrum.​ I won’t think twice about using the service again!”​

Feedback from telemedicine consultation users since 2016

Our AXA service


Would you like to find out more?