{"id":5553,"date":"2020-07-03T17:51:18","date_gmt":"2020-07-03T15:51:18","guid":{"rendered":"https:\/\/www.axa-eco.votre-projet.com\/?post_type=parole-experts&#038;p=5553"},"modified":"2025-07-09T11:18:24","modified_gmt":"2025-07-09T09:18:24","slug":"how-data-is-creating-opportunitiesfor-providing-new-services-to-companies","status":"publish","type":"parole-experts","link":"https:\/\/www.axa-assurancescollectives.fr\/en\/parole-experts\/how-data-is-creating-opportunitiesfor-providing-new-services-to-companies\/","title":{"rendered":"How Data is creating opportunitiesfor providing new services to companies"},"content":{"rendered":"<section style=\"background-color: \" class=\"pe-section\">\r\n                    <div class=\"pe-titre row\">\r\n                                            <span class=\"titre-num\">1.<\/span>\r\n                                        <h2>Could you please first remind us how the DSN works and what data is reported ?<\/h2>\r\n                <\/div>\r\n                                <div class=\"pe-texte\"><p>The DSN is an electronic file that employers have been required to submit since January 2017. It transmits each employee\u2019s employment data, replacing the previous forms which were mainly paper. The DSN is sent to social security organizations and insurance providers each month. To report certain events, additional DSNs can also be filed during the month.<\/p>\n<p>Like other insurers, AXA receives these files from companies to which it provides health, death and disability, and retirement insurance.<\/p>\n<p>They include two main categories of information:<\/p>\n<ul>\n<li>All data relating to the payroll, such as salaries and bonuses<\/li>\n<li>All events affecting the employee\u2019s employment (hiring, early return from leave, resignation, dismissal, termination by mutual agreement, retirement, medical leave, death, etc.)<\/li>\n<\/ul>\n<\/div>\r\n                                <div class=\"pe-cite row\">\r\n                    <img decoding=\"async\" src=\"https:\/\/www.axa-assurancescollectives.fr\/wp-content\/themes\/axa-asc\/ressources\/img\/quote.svg\"\r\n                         alt=\"quotation marks\">\r\n                    <div class=\"cite-text\"><h4>The DSN generates a significant volume of data for AXA:<br \/>\n300 to 400 million items each month.<\/h4>\n<\/div>\r\n                <\/div>\r\n                <\/section>\n\n<section style=\"background-color: #fafafa\" class=\"pe-section\">\r\n                    <div class=\"pe-col row reversed\">\r\n                    <div class=\"column\"><p><em><strong>What tangible changes has it triggered in the insurance value chain, from premium collection to claims handling ?<\/strong><\/em><\/p>\n<p>In the past, we have had little data available to us for statistical purposes, especially for group policies.<\/p>\n<p>All that has changed with the DSN, and the entire process has been impacted:<\/p>\n<ul>\n<li><strong>Benefits:<\/strong>\u00a0The situation has significantly improved for employees. Claims can be processed based on the data in the DSN, without the need for supporting documents that could be difficult for employees to obtain.\u00a0<strong>Another key advantage for employees: on average, benefits are paid out twice as fast.<\/strong>\u00a0This is an important aspect for families whose livelihood can be significantly impacted, for example after a death.<\/li>\n<li><strong>Policy management and premiums:<\/strong>\u00a0Because employees\u2019 arrivals and departures are included in the data flow and funds are now mainly allocated automatically, there is a lower risk of error and an even greater reduction of the administrative burden for companies, which is a time-saver.<\/li>\n<\/ul>\n<\/div>\r\n                    <img decoding=\"async\" src=\"https:\/\/www.axa-assurancescollectives.fr\/wp-content\/uploads\/2025\/05\/Paroles-dexpert-data-683x1024-1.jpg\" alt=\"\" loading=\"lazy\" >                <\/div>\r\n                <\/section>\n\n<section style=\"background-color: \" class=\"pe-section\">\r\n                    <div class=\"pe-titre row\">\r\n                                            <span class=\"titre-num\">2.<\/span>\r\n                                        <h2>Regarding data privacy, how is data kept secure ?<\/h2>\r\n                <\/div>\r\n                                <div class=\"pe-texte\"><section class=\"wpb_row main_row no-separator\">\n<div class=\"row_content\">\n<div class=\"row-inner\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container clearfix wpb_animate_when_almost_visible wpb_bottom-to-top bottom-to-top wpb_start_animation animated\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<section class=\"wpb_row main_row no-separator\">\n<div class=\"row_content\">\n<div class=\"row-inner\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container clearfix\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<p>A particularly secure method is used to process the data that AXA receives for statistical analysis.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"wpb_row main_row no-separator\"><\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\r\n                                <div class=\"pe-cite row\">\r\n                    <img decoding=\"async\" src=\"https:\/\/www.axa-assurancescollectives.fr\/wp-content\/themes\/axa-asc\/ressources\/img\/quote.svg\"\r\n                         alt=\"quotation marks\">\r\n                    <div class=\"cite-text\"><section class=\"wpb_row main_row no-separator\">\n<div class=\"row_content\">\n<div class=\"row-inner\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container clearfix\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<blockquote>\n<h4>The data are fully anonymized<\/h4>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\r\n                <\/div>\r\n                                <div class=\"pe-texte\"><p>It is technically impossible to determine the name of the individual whose data is being processed.<\/p>\n<p><strong>AXA is strongly committed to data anonymization. That\u2019s why we have created a specific Governance structure to monitor the anonymization of sensitive data.<\/strong>\u00a0The Governance structure will ensure that the strictest procedures are followed to guarantee data privacy.<\/p>\n<\/div>\r\n                                <div class=\"pe-titre row\">\r\n                                            <span class=\"titre-num\">3.<\/span>\r\n                                        <h2>In addition to these significant benefits, the \u201cGive Data Back\u201d initiative has really broken new ground. What is it exactly ?<\/h2>\r\n                <\/div>\r\n                                <div class=\"pe-texte\"><p>Not everyone may understand the meaning of the words \u201cGive Data Back\u201d. Its purpose is to take the data that our customers share with us and give it back to them in a new form, adding value through analysis.<\/p>\n<p>One illustration is how we\u00a0<strong>offer additional services to customers by dynamically reworking their data.<\/strong><\/p>\n<\/div>\r\n                <\/section>\n\n<section style=\"background-color: #fafafa\" class=\"pe-section\">\r\n                    <div class=\"pe-col row\">\r\n                    <div class=\"column\"><p><em><strong>What are some examples of these services ?<\/strong><\/em><\/p>\n<p>We carry out statistical analyses that enable us to deliver a personalized analysis of the data that companies send us in their DSN. For example, employers are provided with an overview of their situation via 10 indicators describing the workforce (turnover, average age, average salary, etc.) and events affecting their employment (types, location, and average duration of medical leave, etc.). Importantly, these indicators are compared to averages for the company\u2019s industry.<\/p>\n<p>Companies also have the option of receiving customized analyses for more details about the company, line of business, geographical region, etc.<\/p>\n<p>As a further step, we are in the process of developing an interactive tool to be used by employers. It will enable them to access dashboards updated each month and:<\/p>\n<ul>\n<li>Analyze a situation in more detail.<\/li>\n<li>Compare their companies against the industry.<\/li>\n<li>Monitor the effectiveness of preventive action taken to improve<\/li>\n<\/ul>\n<\/div>\r\n                    <img decoding=\"async\" src=\"https:\/\/www.axa-assurancescollectives.fr\/wp-content\/uploads\/2025\/05\/Paroles-dexpert-data-2-683x1024-1.jpg\" alt=\"\" loading=\"lazy\" >                <\/div>\r\n                                <div class=\"pe-cite row\">\r\n                    <img decoding=\"async\" src=\"https:\/\/www.axa-assurancescollectives.fr\/wp-content\/themes\/axa-asc\/ressources\/img\/quote.svg\"\r\n                         alt=\"quotation marks\">\r\n                    <div class=\"cite-text\"><h4>The tool will be configurable by companies so they can adapt it to their changing needs for information over time.<\/h4>\n<\/div>\r\n                <\/div>\r\n                                <div class=\"pe-texte\"><div class=\"wpb_text_column wpb_content_element vc_custom_1644593863563\">\n<div class=\"wpb_wrapper\">\n<section class=\"wpb_row main_row no-separator\">\n<div class=\"row_content\">\n<div class=\"row-inner\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container clearfix\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element vc_custom_1593768303533\">\n<div class=\"wpb_wrapper\">\n<p><strong>With the DSN and these new services, we are continuing to work in close partnership with our customers.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"wpb_row main_row no-separator\"><\/section>\n<\/div>\n<\/div>\n<\/div>\r\n                <\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":775,"template":"","expertise":[],"class_list":["post-5553","parole-experts","type-parole-experts","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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